Long term relationship base on the good and no worry service to the clients
This morning we received an email from our customer Chris, he is planning an order for an event on May 2018 with quantity: 55000 pcs, we need to start process now for the pricing, sampling, pre-production and then production and plan the shipping on March, since it will take around 35 days to arrive in Denver, CO, USA, everything need to be scheduled properly, we are excited to receive this email, not only it brings us the order and income, but also more important is: we received the gratitude from our client, every year we make this order for that event, and we make everything smoothly
Below is some part of Chris's email:
I wanted to say thank you so much for all of the great work that you are doing for our entire company team right now. We couldn't be happier and have MUCH more business that we will be sending your way in 2018!
Thank you very much, I look forward to catching up with you soon. Chris
Also we are preparing gifts for all of our clients, and say to Chris, what he replied is:
You are far too kind and do not need to send anything to us. I am so grateful that you are such a wonderful business partner, but an even better person.
Congratulations to you and your family, Roz and I are sincerely honored to call you and Jenny our dear friends! Chris
It is very excited for us to receive this kind of emails from our clients, and we will cherish and work harder to serve them better with our sincerity and quality, long time relationship first rely on the confidence that we can supply clients good quality products, then we can have friendships
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