Actively Solve Existing Problems
Due to our negligence and carelessness, we used the remaining leather of the last batch,but forgot the word error at that time. Since the mistake was found, we have adopted an emergency plan.


Throughout the team discussion, we decide to remake the leather, correcting the wrong words. One of  our colleagues contact a new printing factory on the spur of the moment, and fortunately, it's working well. He follows every step of the way personally, and finally got the medals with right leather shipped in time.


The following email is the proposal offered to us by the client. He is really a nice customer who  understands that a mistake has occurred and is willing to work together to resolve the problem. How lucky we are and we will try our best to fulfill the things better.